Shipping Policy
For international shipping, the average delivery time is 7-12 business days depending on the country of residence.
All international orders are sent through DHL and FedEx.
How do international duties and taxes work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and will not be able to define the cost as it varies from country to country.
How to cancel my International Order?
Please note that your order can only be cancelled before we have dispatched it to you. If you want to cancel the order please drop us an e-mail at info@indyraaga.com or call us on +91 8130825098 with your order number and reason for cancellation. Your cancellation request will be processed within 24 hours.
Return Policy For International Order
If you wish to return an order, kindly get in touch with our customer care team at info@indyraaga.com or on +91 8130825098 within 2 days of receiving the order.
For all international orders, customers have to return the products themselves. The order needs to be sent back to the following address-
Indy Raaga
C-221,Sec-10,Third floor, Noida, 201301
India
Once we receive the product(s), it will go through a quality check at our warehouse and we will then initiate the refund within 24-48 business hours.
Please note that the refund amount will be calculated post deducting the import charges and shipping and handling costs.